Rittch Ltd 2008 Innovation, Creativity Style
Factory Test and QC Facility
Factory, Test and QC Facility


Terms and conditions for Website user

These Terms and Conditions apply to your use of our website. By using this website you agree to be bound by these Terms and Conditions and agree that you have read and understood them. If you do not agree to be bound by the Terms and Conditions and by any other guidelines or rules applicable to particular services or schemes set out below you should not use this website.


The following words have the following meanings: "Conditions" means these terms and conditions; "Product Provider" means the provider of products, services, or goods listed on, and potentially able to offer its product and services through this website; "Great Britain" means England, Wales and Scotland; "Us/Our and we" means Rittch Ltd, England; "You" means the user of the website.

Intellectual property

You acknowledge and accept that all copyright, trademarks and all other intellectual property rights in all material or content provided as part of the website belong to us and the Product Providers. You may download material from this site for your own use only. No right, title or interest in any downloaded materials is transferred to you by such downloading. Any other use of the material and content of the website is strictly prohibited and you agree not to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material except for the purpose of Requesting Product Information, Delivery, Installation or Building Maintenance services or with our written consent.

Our liability to you

While we will use all reasonable endeavors to ensure the accuracy of any information placed on the website, we make no representations or give any warranties of any kind with respect to this site or its contents and we disclaim all representations, except where fraudulently made, and warranties. These disclaimers do not attempt to disclaim liability for matters which cannot be excluded under any applicable English law. We make no warranty that the website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the materials. We will not be liable to you for any loss of content or material uploaded or transmitted through the website. We cannot guarantee that a Product Provider will be able to provide a particular product at any particular time or that a product will be available from day to day. We do not accept any liability in the event of withdrawal of any product by the Product Provider for any reason whatsoever. We cannot be responsible for the services offered by us as trade agents or subcontractors for third parties (including but not limited to Product Providers) or for any aspect of the relationship between you and that third party. We will not be responsible for any loss or damage suffered as a result of a dispute between yourself and any third party due to the use of our Service. Neither we nor any of our directors, agents or employees will be liable for damages arising out of or in connection with your use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including, without limitation, compensatory, direct, indirect or consequential damages, and loss of data, income or profit, loss or damage to property and claims of third parties. We do not exclude any liability for death or personal injury resulting from our negligence or that of our directors, agents or employees. This website is designed to provide you with general information only and does not attempt to give you comprehensive advice on any particular product or to recommend any particular product to you. The information on this website may not include all products available on the market.


You agree to fully indemnify us immediately on demand from and against all claims, actions, liability, losses, costs and expenses, including legal fees arising from any breach by you of any of these Conditions or any other liabilities arising out of your use of our website.

Our rights

We reserve the right at any time to modify or withdraw, temporarily or permanently, the website or any part of it without notice to you and we will not be liable to you in any way for any modification or withdrawal of the website. We also reserve the right to modify these Conditions without reference to you. We reserve the right at any time to refuse to process a transaction for any reason. We will not be liable to you or any third party by reason of our refusing to process a transaction.

Third party links

In the event that there are third party links to other websites for your convenience, you acknowledge and agree that we are not responsible for the availability or functionality of such external sites. We do not endorse the content of any external sites and are not responsible or liable, directly or indirectly, for any loss however caused to you by your use of any external site. General: The information on this website is for residents of Great Britain only. We shall not be liable to you where performance of any of our obligations to you is prevented, frustrated or impeded by any circumstance or cause beyond our control. If any part of these Conditions is found to be unenforceable as a matter of law, all other parts of these Conditions shall not be affected and shall remain in force. These Conditions shall be governed by and construed in accordance with English law and the English courts shall have jurisdiction over any disputes between us.




1.1 The Contract documents consist of these conditions; the quotation attached shall form part of any contract with Rittch Ltd and shall apply to any documents referred to therein,

1.2 These terms and conditions exclude any other terms and conditions inconsistent therewith which a client might seek to impose even though such other terms and conditions may be submitted in a later document and/or purport to exclude or supersede any terms or conditions inconsistent with them or may be contained in any offer acceptance or counter offer made by the buyer or client.
No variation of these terms and conditions is agreed unless by a director of the contracting company in writing.
Any drawings, specifications and documents supplied with this quotation remain the property and copyright of the contractor.
Consequential loss. The contractor shall not be liable for any consequential or indirect loss suffered by the client whether this loss arises from breach of duty in contract or tort or in any other way.
The “Contractor” and the “Client” shall mean the persons and /or firms so designated overleaf.

1.3 These conditions shall apply without deletion, substitution or amendments unless expressly so agreed in writing by the Contractor.

1.4 The Contractor shall carry out and complete the works described in the contract documents in a good and workmanlike manner. If there is any inconsistency between the specification, the Bills of Quantities and the drawings, the drawings shall prevail.

1.5 The Client shall obtain all permissions, give all notices and pay all fees required under any Act of Parliament or any regulation or by-law of any local authority or statutory undertaker having any jurisdiction with regard to the works and the Client shall indemnify the Contractor against any claim, proceedings, loss or expense resulting from the Client’s breach of the Clause in whole or in part.


2.1 The contract sum shall be the sum stated in the Contractor’s quotation overleaf and no adjustments shall be made to such sum except as expressly provided in these conditions.

2.2 The quotation shall remain open for acceptance for.....30........ days from the date shown overleaf.

2.3 The contract sum shall be treated as fixed price for a period of 30 days from the date shown overleaf. Thereafter the contract sum shall be adjusted in accordance with Clause 2.4.

2.4 This clause shall apply if clause 2.3 has been deleted and otherwise only after the period specified in 2.3 has elapsed. The contract sum shall be deemed to have been calculated upon the cost of labor, plant, materials, transportation, taxes, duties and levies of whatsoever kind (but exclusive of Value Added Tax) current at date of quotation and shall be adjusted to take account of any increase or decrease in the wage rates, hire charges, price of materials, transport charges, statutory taxes, duties and levies and any other costs and charges howsoever arising and from whatsoever cause.

2.5 Variation of the design, quality or quantity of the work required by the Client must be in writing and if accepted by the Contractor, shall be carried out at the prices normally charged by the Contractor at the date of acceptance of the variations. Such amounts shall be added to the Contract Sum and the Contractor shall be entitled to include such amounts in any invoices issued to the Client under the provision of Clause 3. Site personnel have no authority to act for the Contractor in receiving instructions, accepting variations or agreeing any amendment of these conditions.

2.6 Should the volume of work be reducing by 10% or more, the Contractor reserves the right to increase rates.


3.1 Payment shall become due and shall be made in full without deduction or deferment on account of disputes, cross clauses, set-off or discounts of whatsoever kind not later than 14 days from the date of any invoice rendered by the Contractor. The Contractor shall be entitled to charge interest on any sums not so paid. Such interest shall be calculated on a day-to-day basis on the amount outstanding at the rate of 3% above that normally charged by the Bank to the Contractor on overdraft facilities whether the Contractor is using such facilities at the time or not.

3.2 Without prejudice to the Contractor’s other rights and remedies, if the client shall fail to pay as provided in Clause 3, the Contractor shall be entitled to suspend work five days after any written notice to the Client to that effect.

3.3 Invoices will be rendered on completion or interim invoices maybe issued a deposit may be required before commencement of contract works.

3.4 Payment to be agreed before contract acceptance.

3.5 Paid when paid contracts in any form are not acceptable. Any condition constructed by the Client that can be construed in any way to mean that the Contractor will not receive payment until some other outside agency has made payment to the Client or given authority for payment to be made will not be accepted by the Contractor holds the Client solely responsible for paying the Contractors invoices within the time agreed in this contract. The Client in this context is the company, entity or individual that places the order with the Contractor. Agents placing orders with the Contractor will be held responsible for making payment on time regardless of their ability to recover the payment from their Clients.


4.1 The Client shall give full possession of site together with proper and adequate access on date to be agreed by Client and Contractor or, if not so agree, on a date not later than ........30........days from the date of the quotation.

4.2 The Contractor shall take possession on the due date, proceed with due diligence and complete the works within a period of ....TBA....days from the date of possession “Completion” shall mean the completion in all essential respects of the works set out in the contract documents.

4.3 Notwithstanding Clause 4.2 above, time is not the essence of this contract and the Contractor shall not be liable for any loss, cost or damage of whatsoever kind arising out of or as a consequence of its failure to perform or complete the work as provided by reason of matters beyond the Contractor’s control which it could not have reasonably foreseen at the date of this quotation.

4.4 If the Contractor is hindered or delayed in the execution or completion of the work by matters noted in Clause

4.3 the Contractor may extend the time for such execution or completion by such period or periods as in exercise of its absolute discretion it shall deem appropriate.

4.5 To the extent that disruption and/or delay to the execution and/or completion of the work arises as a consequence of some interference, act, omission, default, neglect, instruction or variation of the Client, his servants, or agents or others for whom the Client is or may become responsible, the Contractor shall be entitled to payments of such loss, cost and/or expense as may arise directly or as a consequence thereof and the contract sum shall be adjusted accordingly. The Contractor shall be entitled to include such amounts in any invoice or invoices issued to the Client under Clause 3.1

4.6 Force failure. The Contractor shall not be liable for any failure to complete the works or for any delays, which arise from circumstances outside the Contractors control.


5.1 Following completion of the works, the Client shall be responsible for the proper maintenance of the site and associated works.


6.1 Without prejudice to its other rights and remedies, the Contractor may by written notice to the Client or to any person in whom the contract may have become vested forthwith determine its employment under the contract by reason of any one or more of the following.

  • Failure by the Client to observe the provisions of Clause 3 hereof and or

  • The customer becoming insolvent or committing any act of bankruptcy or being a company making an arrangement with its creditors or (other than for the proposes of amalgamation or reconstruction), the commencing winding up proceedings or the appointment of a receiver and/or

  • Failure by the Client to give access to the site under Clause 7.1 and/or

  • Breach of the Client’s warranty under Clause 7.1 and/or

  • Suspension of the works, in whole or in part, for a period of 5 days, whether or not consecutive, due to any act, omission or default of the Client or anyone for whom the Client is responsible. Provided that the Contractor shall have stated the default alleged in a written notice and the Client shall have failed to rectify the default within 5 days of the date of such notice and provided further that the notice of determination shall not be given unreasonably or vexatiously.

6.2 Following any determination under clause 6.1 the Contractor shall be entitled to be paid the value of all work carried out, materials supplied and materials not supplied but for which the Contractor is legally obliged to pay the amount of any loss and/or damage caused to the Contractor as a result of such determination and the contract sum shall be adjusted accordingly. The Contractor shall be entitled to include such amounts in any invoices issued to the Client under the provisions of Clause 3.

6.3 If the Client wishes to obtain possession and ownership of the ordered materials he must pay the contract sum and give notice of his intention to collect them both within 14 days of an invoice being issued for the contract sum. Ordered materials shall be held at the Client’s risk and must be collected within 14 days after payment of the contract sum. If the Client wishes the Contractor to store the ordered materials he must enter into separate negotiations with the Contractor for such purpose.


7.1 The Client warrants that the site is free of hazardous materials or other hazards or obstructions which are not reasonably apparent by visual inspection of the surface of the site or which have not been made known in writing by the Client to the Contractor prior to the date of the quotation overleaf.

7.2 Without prejudice to his other rights and remedies, if the Client is in breach of the warranty under Clause 7.1, the Contractor may proceed with the works and shall be entitled to reasonable payment for any additional work or materials caused by the breach. Such amount shall be added to the contract sum and the Contractor shall be entitled to include such amounts in any invoices issued to the Client under the provisions of Clause 3.

7.3 The quotation assumes that the site is equipped free of charge electrical 240 volt power points, water taps and with welfare facilities such as toilet and washroom sufficient to comply with the Health and Safety at Work Act. If not the Client should contact the Contractor as it may be necessary to charge extra for facilities to be brought on site.


8.1 Materials supplied by the Contractor shall be at the Client’s risk immediately on delivery to this site.

8.2 Property in materials or goods supplied by the Contractor will pass to the Client when

  • The materials which are the subject of this contract and

  • All other materials which are the subject of any other contract between the Client and the Contractor which at the time of payment of the full price of materials supplied under the contract have been delivered but not paid in full.

  • Have been paid in full.

8.3 The Contractor shall have the right of entry onto site for the purpose of retrieving its materials and for any other purpose under Clause 8.

8.4 Materials brought in by the Contractor which remain unused on completion of the works, remain the property of the Contractor.

8.5 The Contractor accepts no responsibility for the performance of the Clients own materials incorporated into the works at the Clients request.


9.1 In the event of any disputes or difference arising out of or in connection with this contract the same shall be referred to such person as the parties may agree to appoint as Mediator or failing agreement within 14 days after either party has given to the other written notice to concur in the appointment of a Mediator as may be appointed. Mediation proceeding shall be deemed to have been instituted in the date on which such written notice has been given. The decision shall be final and binding.


10.1 The contract shall be governed by and shall be construed in accordance with English law.


PRIVACY POLICY for www.rittch.com

At Rittch Ltd we are committed to safeguarding and preserving the privacy of our visitors.
This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.
We do update this Policy from time to time so please do review this Policy regularly.

Information We Collect

In running and maintaining our website we may collect and process the following data about you:

  1. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  2. Information provided voluntarily by you. For example, when you register for information or make a purchase.
  3. Information that you provide when you communicate with us by any means.

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer fin order to assist us in improving our website.
We may gather information about your general internet use by using the cookie.  Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever
You can adjust the settings on your computer to decline any cookies if you wish.  This can easily be done by activating the reject cookies setting on your computer.
Our advertisers may also use cookies, over which we have no control.  Such cookies (if used) would be downloaded once you click on advertisements on our website.
Use of Your Information
We use the information that we collect from you to provide our services to you.  In addition to this we may use the information for one or more of the following purposes:

  1. To provide information to you that you request from us relating to our products or services. 
  2. To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
  3. To inform you of any changes to our website, services or goods and products.

If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you.  Where such consent has been provided it can be withdrawn by you at any time.
Storing Your Personal Data
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our up most to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  1. In the event that we sell any or all of our business to the buyer.
  2. Where we are legally required by law to disclose your personal information.
  3. To further fraud protection and reduce the risk of fraud.

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information. 

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy via e-mail to: contact@rittch.com.

Alternatively please send mail to: 32A North Parade, Chessongton, Surrey, KT9 1QJ



© ® Rittch Ltd is Private Limited Company, registered at Company House N: 06609397 in England and Wales.